Getting Started with the Dashboard

Steps for setting up your Keyo account and more.

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Welcome to Keyo!

We are glad you're here! To get started, we have put together a few resources to help you learn about setting up your user account. As a Beta user, Keyo will grant you access to the dashboard via an invite from a Keyo team member. 

With a user account, you have free access to Keyo's Sandbox environment in the dashboard and the option to create three organizations, ten user enrollments, and two device limits per owner account.

🤩 Tip: To learn more about building, testing, and all dev tool features, please visit our developer hub


How to create a Keyo account

To create a Keyo account, you will need to receive an invite via email from a Keyo senior partner solutions manager with a link to an account creation form. 

🤩 Tip: If you do not have an invite, please visit our developer sign-up page to request access. 

✏️ Note: In order to complete the sign-up, you must sign up with the same email address used to send the invite. 

If you are having trouble logging in, please reach out to us via email or chat.

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Complete the fields on the form:

  • First name
  • Last name
  • Enter a password
  • Confirm password
  • Accept the TOS and privacy policy and click Next

✏️ Note: As a default, you will be prompted to set up 2FA using your phone number. 

Once you’ve set up your account credentials, you will now have access to your user account.

🤩 Tip: Learn more about user roles and permissions in the dashboard here.

Logging In


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To login to the dashboard:

  • Enter your email and password
  • Click Login

After you log in, you will be prompted to verify your email, complete your profile and create an organization in the 3-step Get Started with Keyo section of the dashboard.

✏️ Note: As an admin and user, you will be automatically logged out of your Keyo Dashboard after 1 hour of inactivity.


Step 1: Verify your email

To verify your email, follow the instructions sent to your inbox.


Step 2: Complete your Profile

Complete your profile, by clicking on step 2, Complete Your Profile.

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Fill in the following information and add a profile picture on the form:


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  • Your first name and last name
  • Phone number
  • Date of birth
  • Upload a photo

Click Save


Step 3: Create an Organization

Create your first organization by clicking on step 3, Create an Organization.

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Then, fill in the following fields.

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    • The official business name
    • The name used when performing business
    • Tax ID or registration number
    • Phone number
    • Country of residence
    • State, city, zip code, and street name

    Click Create


    How to navigate the dashboard


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    • Personal Workspace and navigation menu - Use this space to access your personal profile and organization list, home screen, user management, device settings, general settings, and links to support.

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    • Center panel - Contains your 3-step getting started section and a list of organizations in your network
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    • Topbar Menu - Manage organization invitations, profile, and log out

    🤩 Tip: Navigate to our User Management guide next to learn how to add your first user!