

Having secure, reliable access control is one of the most important things you can do for your call center.
Call centers regularly deal with highly confidential information such as payment card numbers, Social Security numbers, and other sensitive data. A single data breach can spell disaster, instantly destroying a company's otherwise perfect reputation.
Reports of unauthorized persons gaining access to call centers are frighteningly common. Typically, call center employees are issued a key card or fob that allows them to gain entry to the facility. The problem with key cards and fobs is that they are easily lost, duplicated, or stolen—allowing unauthorized persons to easily get a hold of them and creating major security risks for call centers.
Biometric technology is taking over the world.
There has been a lot of concern lately about privacy as it relates to biometrics. The recentICE...
Traditional access control systems—such as those that require keycards or fobs to gain entry—are...